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Call center wfh
Call center wfh









All around the world, companies have been in a complete crisis management situation. The effect of the COVID-19 pandemic has showcased the value of remote call center services for business continuity, risk relief, and staffing instabilities. Is Work from Home the New Normal for Call Center Agents?

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  • call center wfh

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    call center wfh

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    call center wfh

  • Interactive Voice Response (IVR) Services.
  • Provide feedback to management on customer service issues.
  • Follow up with customers to ensure satisfaction.
  • Identify customer needs and provide appropriate solutions.
  • Maintain customer records in a secure database.
  • Troubleshoot customer issues and provide solutions in a timely manner.
  • Provide accurate and timely information to customers regarding products and services.
  • Answer incoming calls from customers and respond to inquiries.
  • The ideal candidate will have excellent communication skills, a friendly and helpful attitude, and the ability to multitask in a fast-paced environment.

    #CALL CENTER WFH PROFESSIONAL#

    The successful candidate will be responsible for answering incoming customer calls, providing customer service, and resolving customer inquiries in a timely and professional manner. We are seeking an experienced Call Center Representative to join our team.









    Call center wfh